1. Order Processing
Orders are typically processed within 1 hour after payment confirmation.
Processing times may be longer during peak periods, holidays, or in cases of limited stock availability.
Once your order has been dispatched, you will receive a shipping confirmation email.
2. Shipping Methods and Costs
Shipping fees are automatically calculated at checkout based on your delivery location, order weight, and package dimensions.
We offer both standard and express shipping options, depending on availability in your region.
3. International Shipping
We ship worldwide.
International orders may be subject to customs duties, import taxes, or local fees, which are the responsibility of the customer.
We recommend checking your country’s customs regulations before placing an order.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your parcel directly on the carrier’s website.
5. Delays or Lost Packages
Although we work with reliable carriers, delays may occur due to logistics, customs procedures, or incomplete/incorrect shipping information.
Wild Tide Fleet cannot be held responsible for such delays; however, we are always here to help.
If your order appears lost or significantly delayed, please contact us at our chator our email and our team will assist you.
6. Address Information
Please ensure that your shipping address is accurate and complete when placing your order.
Wild Tide Fleet is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.